Pacific Gas and Electric Company is committing $50 million to new and existing financial assistance programs to support eligible customers with paying past-due energy bills.
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These programs include PG&E’s new Match My Payment Program and the existing PG&E Relief for Energy Assistance through Community Help program. The new program offers a dollar-for-dollar match, up to $1,000, for qualifying low-to moderate-income customers to pay past-due bills to prevent service disconnections.
Qualifying customers may receive matching payments from PG&E for multiple bill payments throughout the year, up to a maximum match of $1,000. For example, a past-due customer can apply for support in June and continue the program in October if they fall behind on bills again. The program is scheduled to end December 31.
Eligibility is based on federal income guidelines. For example, a family of four making less than $128,600 a year could qualify for assistance.
Applicants are required to pay at least $50 toward their outstanding balance each time to receive matching funds. A minimum past due balance of $100 is required to apply.
“Our Match My Payment Program is designed to make sure more families receive support when they need it most, especially during the summer months when energy bills can peak,” said Vincent Davis, PG&E Senior Vice President, Customer Experience. “We encourage customers to check their eligibility and apply for the available assistance.”
Customers may also be eligible for bill assistance through the PG&E REACH program, which provides income-eligible customers with a bill credit of up to $300 based on the past-due bill. Emergency assistance is available this year for customers with a disconnection notice. Income levels are lower than the PG&E Match My Payment Program.
Qualifying customers who have already received a $300 grant from PG&E’s REACH program in 2025 are pre-qualified for up to $1,000 from PG&E’s Match My Payment Program, with a combined maximum benefit of up to $1,300 on a past due amount.
PG&E forecasts no additional electric rate changes for the rest of 2025. The company expects residential combined gas and electric bills to be essentially flat for the rest of 2025 and go down in 2026. Even though bills are stabilizing, customers may see higher bills during the summer months when they use more energy to cool their homes and businesses.